Frequently asked questions
Planning a stay at York at the Bay? Find practical information about the rooms, arrival, facilities and booking process below. If your question is not answered, contact us before booking.
When is check-in and check-out?
Standard check-in is from 3:00 pm and check-out is by 10:00 am. Please follow the arrival instructions provided with your booking. Early check-in is available for $20.00 per hour prior to 3:00 pm, and late check-out for $20.00 per hour after 10:00 am, subject to availability — just contact us to arrange it.
What kind of rooms does YAB offer?
We offer a variety of spacious suites and apartments, including One Bedroom, One Bedroom Deluxe and Two Bedroom (interconnecting). Each apartment is equipped with a fully functional kitchen, fast Wi-Fi and smart TVs — 65” in the lounge and 55” in the bedroom.
What amenities come with the room?
Our accommodations come with a variety of amenities, including a fully equipped kitchen, a corporate desk, smart TVs (65” in the lounge and 55” in the bedroom), a rainwater shower and luxury wash products. We also provide an iron, a washing machine, a dryer and a hairdryer. The One Bedroom and Two Bedroom apartments also include a dishwasher.
Do all rooms come with a fully equipped kitchen?
Absolutely! Unlike other hotels, all our accommodations include a fully equipped kitchen, a full-size fridge, an oven and a dishwasher in our Two Bedroom and One Bedroom apartments, and a small fridge in our One Bedroom Deluxe — with enough space to prepare a meal just like at home.
Is parking available?
Yes. Free on-site parking is included with every reservation — one spot for our one-bedroom apartments and two spots for the Two Bedroom.
Is Wi-Fi included?
Yes. Free Wi-Fi is included in every apartment.
Is the property suitable for families?
Yes. The One Bedroom tariff covers 2 guests and the Two Bedroom tariff covers 4. The One Bedroom Deluxe and Two Bedroom also have space for a sofa bed ($30.00 per night) or a rollaway bed on request. Speers Point Park, with its family-friendly facilities, is nearby.
Are your rooms suitable for a group booking?
Certainly! Our Two Bedroom interconnecting apartments are perfect for your royal entourage. These quarters offer privacy and shared space, ensuring comfort for everyone in your party.
Is there a special process for booking multiple rooms for a group?
For multiple room bookings, we suggest reaching out to our reservation team directly. They’ll ensure your group booking is handled with the utmost attention and care, making the process as smooth as possible.
Do you offer any special services for groups?
We offer a range of services tailored for groups, including discounted group rates, room blocking, and flexible check-in and check-out options. We strive to accommodate your group’s unique needs, ensuring an unforgettable experience.
Are pets allowed?
No, pets are not permitted at York at the Bay.
What is the smoking policy at YAB?
For the comfort of all our guests, YAB is a smoke-free establishment. We appreciate your cooperation in adhering to this policy.
What are the rules regarding noise or disturbances?
We kindly ask our guests to respect others’ comfort by keeping noise to a minimum, particularly at night.
How do I book a room?
Choose a room category on the Rooms page and select View Rooms & Book. The secure booking page shows the available rooms in that category, current rates, payment details and the booking conditions.
Still have a question?
Ready for a slower stay?
Check dates, view available rooms and book your stay at York at the Bay.

