Frequently asked questions

Standard check-in is from 3:00 pm and check-out is by 10:00 am. Please follow the arrival instructions provided with your booking. Contact us if you need to ask about a late check-out; requests are subject to availability.

We offer a variety of spacious suites and apartments, including One Bedroom, One Bedroom Deluxe and Two Bedroom (interconnecting). Each apartment is equipped with a fully functional kitchen, fast Wi-Fi and a 55” smart TV.

Our accommodations come with a variety of amenities, including a fully equipped kitchen, a corporate desk, a 55” smart TV, a rainwater shower and luxury wash products. We also provide an iron, a washing machine, a dryer and a dishwasher, a hairdryer, and a rollaway bed upon request.

Absolutely! Unlike other hotels, all our accommodations include a fully equipped kitchen, a full-size fridge in our Two Bedroom and One Bedroom apartments, and enough space to prepare a meal just like at home.

Yes. Free on-site parking is included with every reservation — one spot for our one-bedroom apartments and two spots for the Two Bedroom.

Yes. Free Wi-Fi is included in every apartment.

Yes. Our Two Bedroom sleeps up to 4 guests and our one-bedroom apartments sleep up to 2, with a rollaway bed available on request. Speers Point Park, with its family-friendly facilities, is nearby.

Certainly! Our Two Bedroom interconnecting apartments are perfect for your royal entourage. These quarters offer privacy and shared space, ensuring comfort for everyone in your party.

For multiple room bookings, we suggest reaching out to our reservation team directly. They’ll ensure your group booking is handled with the utmost attention and care, making the process as smooth as possible.

We offer a range of services tailored for groups, including discounted group rates, room blocking, and flexible check-in and check-out options. We strive to accommodate your group’s unique needs, ensuring an unforgettable experience.

No, pets are not permitted at York at the Bay.

For the comfort of all our guests, YAB is a smoke-free establishment. We appreciate your cooperation in adhering to this policy.

We kindly ask our guests to respect others’ comfort by keeping noise to a minimum, particularly at night.

Choose a room category on the Rooms page and select View Rooms & Book. The secure booking page shows the available rooms in that category, current rates, payment details and the booking conditions.